Company: CARTPILOT LIMITED
Website: https://cartpilot.co.uk
Email: info@cartpilot.co.uk
Registered Address: 27 Old Gloucester Street, London, England, WC1N 3AX
Please read these Terms and Conditions (“Terms”) carefully before using our website or any of the services offered by CARTPILOT LIMITED. By accessing or using any part of our services, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions stated here, you may not access our website or use our services.
“Company,” “We,” “Us,” or “Our” refers to CARTPILOT LIMITED.
“You,” “Client,” or “User” refers to any person or entity using our services or website.
“Services” refers to all services provided by CARTPILOT LIMITED, including:
Marketing and Promotion Management
Customer Support Handling
Store Performance Analytics
Inventory and Order Management
Product Listing and Optimization
CARTPILOT LIMITED offers Online Store Management solutions aimed at improving operational efficiency, customer engagement, and digital sales performance. Our services include but are not limited to:
Running and optimizing marketing campaigns
Managing and responding to customer inquiries
Tracking performance metrics and analytics
Managing inventory and order workflows
Optimizing product listings for SEO and conversions
We may add, remove, or modify services at our sole discretion.
To use our services, you must:
Be at least 18 years old or the legal age in your jurisdiction
Have full power and authority to enter into these Terms
Provide accurate and complete account, billing, and contact details
We reserve the right to reject service requests or terminate accounts without notice for violations.
To access certain services, you may be required to create an account. You are responsible for:
Maintaining the confidentiality of your credentials
All activities that occur under your account
Promptly notifying us of unauthorized use
We are not liable for any loss or damage resulting from your failure to secure your account.
All services are offered on a paid basis under various packages:
Essential (Basic)
Advanced (Standard)
Premium (Comprehensive)
Payments must be made via approved methods such as Stripe, PayPal, or bank transfer
Invoices are issued prior to service commencement
Late payments may result in service interruption or termination
All fees are non-refundable unless otherwise stated.
All content, materials, and technology used or created by CARTPILOT LIMITED remain our intellectual property, including:
Text, design, graphics, logos, and software
Marketing materials and analytic dashboards
Store optimization templates or frameworks
You may not copy, modify, resell, or redistribute our content without explicit written permission.
Clients are responsible for:
Providing accurate and up-to-date information
Supplying necessary account access (e.g., Shopify, WooCommerce, Ads Manager)
Ensuring legal compliance of their products and services
Maintaining adequate security on their e-commerce platforms
We are not liable for delays or service failures due to client miscommunication or non-compliance.
Both parties agree to maintain the confidentiality of sensitive information such as:
Business strategies and customer data
Login credentials or proprietary code
Performance analytics and campaign data
We will not disclose any confidential information unless legally required.
Your personal and business data will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of data as outlined in that policy.
We reserve the right to:
Modify, suspend, or discontinue any service (in whole or in part)
Change service features, pricing, or technical requirements
We will notify clients in advance when possible, but reserve the right to act without notice in urgent circumstances.
We may suspend or terminate your access to services:
For non-payment or repeated late payments
For misuse, abuse, or illegal activity
Upon breach of these Terms
If we discontinue operations
Upon termination, any outstanding fees become immediately due.
CARTPILOT LIMITED does not guarantee:
Specific sales results or ROI
Permanent availability of the website or services
Absence of technical issues or service interruptions
We are not liable for:
Indirect, incidental, or consequential damages
Business losses, data loss, or reputational harm
Client errors or third-party service issues
Our total liability is limited to the amount paid for the services rendered.
You agree to indemnify and hold harmless CARTPILOT LIMITED and its affiliates from any claims, losses, damages, or legal costs arising from:
Your use of the services
Your breach of these Terms
Your violation of any applicable laws or rights
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts located in London, UK.
We are not liable for delays or failure to perform our obligations due to events beyond our control, including natural disasters, internet outages, cyber-attacks, or government restrictions.
We reserve the right to revise these Terms at any time. Updated versions will be posted on our website. Continued use of our services after changes constitutes acceptance of the new Terms.
If you have questions or concerns regarding these Terms, please contact:
📧 Email: info@cartpilot.co.uk
🏢 Address: 27 Old Gloucester Street, London, England, WC1N 3AX
Smart, scalable online store management solutions designed to boost efficiency, drive sales, and simplify your e-commerce operations—so you can focus on growth while we handle the rest.
